Information

CHRISTMAS RETURNS POLICY 2018

Items purchased between 1st November and 24th December 2018 may be returned until 31st January 2019.
The item must be in re-saleable condition, unworn with original tags attached and accompanied by proof of purchase (original email receipt). The item can be exchanged or refunded in-store. In case of a refund, this will be issued to original payment method and if paid by card, the original card must be provided. If not, funds will be issued as store credit on a gift card.
Unfortunately, we cannot accept returns of pierced earrings for hygiene reasons.

 

We hope you are completely satisfied with your new purchase, but understand that sometimes you may need to return an item.

We are happy to accept returns within 14 days of purchase for a full refund to the original payment method, providing they meet our criteria. Items should be in their original condition; unworn, unused, undamaged with all tags and tickets attached, and be in the original packaging.

To return an item, please notify us by email at: support@ryanjamesstudio.com including your contact details and reason for return. We will provide you with a returns address.

You have a legal obligation to take reasonable care of the goods and we recommend using a secure, tracked delivery method and ensuring you have proof of postage when returning items to us.

Please note, items are returned at your expense unless items are faulty.

Once we receive your return, we will contact you promptly to arrange a refund. We aim to have all refunds resolved within 7 days, though individual card provider and bank processing times may vary.

If you have any questions regarding returns, please get in touch: support@ryanjamesstudio.com

SHIRTS / JERSEY

SIZETO FIT CHEST SIZETO FIT NECK SIZE
INCHES
CM
INCHES
CM
XS34-3686-911538.5
S36-3891-9615.539.5
M38-4096-1011641.5
L40-42101-1061743.5
XL42-44106-11117.545.5
XXL44-46111-11618.547.5

TROUSERS

SIZETO FIT WAIST SIZE
INCHES
CM
303076
323281
343486
363691
383896

DETAILED MEASUREMENT FEATURES

CHEST:
Measure around the fullest part of your chest making sure the tape goes over the shoulder blades.

WAIST:
Measure at the narrowest part of the waist.

HIP:
Measure the fullest part of your hips.

NECK:
Measure at the base of the neck.

SHOULDER TO SHOULDER:
Measure from the edge of the shoulder across the back to the other shoulder.

 

ACCESSORIES SIZE GUIDE

BELTS

SIZEUKBELT LENGTH
S30-32"38"
M34-36"42"
L38-40”46"
XL42-44”50"

SOCKS

EURUK
40/427-8
43/459-10